Course curriculum

    1. Welcome and Course Goals

    2. Activate Your Prior Knowledge

    3. Your Organization

    1. Section Overview

    2. Where Do Digital Navigators Work?

    3. Key Digital Navigator Skills

    4. Navigators in the Digital Inclusion Ecosystem

    5. Key Digital Equity Players

    6. Digital Navigator Case Studies

    7. Knowledge Check

    1. Section Overview

    2. Disconnection is Not a Personal Failing

    3. A Strengths-Based Approach to Digital Inclusion

    4. Practicing a Strengths-Based Approach

    5. Getting to Know Your Clients

    6. Client Intake Interview: Joe

    7. Client Intake Reflection

    8. Joe's Next Steps

    9. Additional Resources

    10. Intake in Your Organization

    1. Section Overview

    2. Skills Training vs. Technical Help

    3. Adult Learning Principles

    4. Knowledge Check

    1. Section Overview

    2. Navigating Internet Concerns

    3. Top 10 Internet Safety Topics

    4. Bringing Safety Into the Conversation

    5. Additional Resources

    6. Knowledge Check

    1. Section Overview

    2. Evaluating Success

    3. Data Tracking for Digital Navigators

    4. Know Your Limits

    5. Knowledge Check

    6. Practices in Your Organization

About this course

  • $300.00
  • 39 lessons
  • 1 hour of video content
  • 2.5-3 hours of content

Discover your potential, starting today

Enroll today

FAQ

  • How long will I have access to the course?

    You have access to this course for 90 days from the time of purchase. We encourage you to return and review concepts as much as you would like during this time. Remember to save resources and bookmark links so that you can easily access them in the future.

  • What is your refund policy?

    Community Tech Network offers a 48-hour refund policy on all online courses. To be eligible for a refund: (1) the refund request must be submitted within 48 hours from the date and time of purchase; and (2) the course must not be started or in progress. You can submit a refund request from the email sent to you confirming the purchase. Should you have any problems initiating this request, please contact our team at: [email protected]. Please note, it can take up to 10 business days for a refund to fully process.