Course curriculum

    1. Welcome and Course Goals

    2. Glossary of Terms & Acronyms

    1. Introduction to Public Benefits in the U.S.

    2. A Brief History of U.S. Public Benefits

    3. Socioeconomic Needs and Poverty Statistics

    4. Real Talk: Public Benefits

    5. An Overview of the Key Public Benefits Programs

    6. The Faces of Public Benefits

    7. Knowledge Check

    1. Barriers to Benefits: Setting the Stage

    2. Poverty's Effects on Psychology

    3. Welfare Stigma and Fear

    4. Digital Exclusion and Tech Barriers

    5. You Try: Assessing Digital Skills

    6. Administrative Burdens

    7. You Try: Procedural and Documentation Barriers

    8. Language and Accessibility

    9. Privacy, Boundaries, and Trust Barriers

    10. Knowledge Check: Barriers

    1. Section Overview

    2. Eligibility & Enrollment: An Overview

    3. Immigrants and Public Benefits

    4. You Try: Navigating Program Eligibility

    5. Methods of Providing Support

    6. Pre-Qualification Screening for Public Benefits

    7. Explore the Benefits Enrollment Field Guide

    1. Section Overview

    2. Anticipating Common Digital Challenges

    3. Task Support vs. Skill Building

    4. You Try: Task Support or Skill Building?

    5. Respecting Boundaries and Client Privacy

    6. You Try: Boundaries and Client Privacy

    7. Security, Privacy & Safety Essentials

    8. Skill-Building Resources

    9. Practice: What Would You Do?

    1. Section Overview

    2. Overcoming Digital Access Challenges

    3. A Trauma-Informed Approach

    4. You Try: Supporting Clients with Disabilities

    5. Language Barriers

    6. You Try: Language Barriers

    7. You Try: Navigating Denials, Appeals, and Alternatives

About this course

  • $300.00
  • 1.5 hours of video content
  • 3-4 hours of content

Discover your potential, starting today

Enroll today

FAQ

  • How long will I have access to the course?

    You have access to this course for 90 days from the time of purchase. We encourage you to return and review concepts as much as you would like during this time. Remember to save resources and bookmark links so that you can easily access them in the future.

  • What is your refund policy?

    Community Tech Network offers a 48-hour refund policy on all online courses. To be eligible for a refund: (1) the refund request must be submitted within 48 hours from the date and time of purchase; and (2) the course must not be started or in progress. You can submit a refund request from the email sent to you confirming the purchase. Should you have any problems initiating this request, please contact our team at: [email protected]. Please note, it can take up to 10 business days for a refund to fully process.