Course curriculum

    1. Welcome and Course Goals

    1. Section Overview

    2. Initial Reflection: Library Mission

    3. Libraries, Information, and the Internet

    4. Five Elements of Digital Inclusion

    5. Exploring Your Library's Mission

    6. Additional Resources

    1. Section Overview

    2. Initial Reflection: Who Uses Library Technology?

    3. Introduction: Digital Barriers

    4. Understanding Digital Barriers

    5. Practice: Overcoming Barriers

    6. Different Supports for Different Needs

    7. Practice: How Can I Help?

    1. Section Overview

    2. Initial Reflection: Digital Inclusion at Your Library

    3. Access: Internet and Devices

    4. Task Support: One-on-One Assistance

    5. Training: Individual and Group Learning

    6. Exploring Your Library's Offerings

    7. Additional Resources

    1. Section Overview

    2. Digital Safety and Privacy

    3. Top 10 Internet Safety Topics

    4. Worked Example: Safety & Privacy Reminders

    5. Practice: Supporting Patrons' Privacy

    6. Digging Deeper: Privacy Protections and the Library Bill of Rights

    1. Section Overview

    2. Mapping Digital Inclusion Assets

    3. Practice: Referring Out

About this course

  • $300.00
  • 33 lessons
  • ~2 hours of content

Discover your potential, starting today

FAQ

  • How long will I have access to the course?

    You have access to this course for 90 days from the time of purchase. We encourage you to return and review concepts as much as you would like during this time. Remember to save resources and bookmark links so that you can easily access them in the future.

  • What is your refund policy?

    Community Tech Network offers a 48-hour refund policy on all online courses. To be eligible for a refund: (1) the refund request must be submitted within 48 hours from the date and time of purchase; and (2) the course must not be started or in progress. You can submit a refund request from the email sent to you confirming the purchase. Should you have any problems initiating this request, please contact our team at: [email protected]. Please note, it can take up to 10 business days for a refund to fully process.