Course curriculum

    1. Welcome and Course Goals

    2. Activate Your Knowledge

    3. Digital Equity: Business and Moral Approaches

    4. Digital Inclusion Leaders in the U.S.

    5. Your Navigators, Your Community

    1. Section Overview

    2. Case Study: Salt Lake City Public Library

    3. Digital Navigator Program Factors

    4. Know Your Community

    5. Knowledge Check

    1. Section Overview

    2. Wanted: Digital Navigators

    3. Reflection

    4. Job Description

    5. Case Study: Managing and Recruiting Digital Navigators

    6. Recruitment Tips

    1. Section Overview

    2. Digital Navigator Process Flow

    3. Communicating With Your Navigators

    4. Internet Connectivity

    5. Devices

    6. Digital Skills Training

    7. Reflection

    1. Section Overview

    2. Responsibilities and Limitations: Personal Needs of Clients

    3. Responsibilities and Limitations: Educational Needs of Clients

    4. Case Study: Supporting Your Team

    5. Your Assignment: Support Your Team

    1. Resources & References

    2. Wrapping Up

    3. Post-Training Survey

About this course

  • $300.00
  • 31 lessons
  • 0.5 hours of video content
  • ~3 hours of content

Discover your potential, starting today

Enroll today

FAQ

  • How long will I have access to the course?

    You have access to this course for 90 days from the time of purchase. We encourage you to return and review concepts as much as you would like during this time. Remember to save resources and bookmark links so that you can easily access them in the future.

  • What is your refund policy?

    Community Tech Network offers a 48-hour refund policy on all online courses. To be eligible for a refund: (1) the refund request must be submitted within 48 hours from the date and time of purchase; and (2) the course must not be started or in progress. You can submit a refund request from the email sent to you confirming the purchase. Should you have any problems initiating this request, please contact our team at: [email protected]. Please note, it can take up to 10 business days for a refund to fully process.